GALLAY News and General Information
2020 has been an extremely unusual and difficult year for most of us. The most frightening part for me personally is the lack of appreciation and empathy from our politicians towards small and medium sized companies. How should the hundreds of thousands of small retailers trust a government, which restricts them to run their business for months, and especially during those crucial weeks just before Christmas? Most retailers are working exceptionally hard towards these few but very important, high peak December weeks! I personally find it quite shocking what we as small business owners had to endure throughout 2020 due to the political decisions taken in consequence to the COVID-19 situation.
Nevertheless, and especially for these reasons I would like to send a warm-hearted thank you for the great collaboration and cooperation in 2020 to all our valued customers and suppliers. I am very grateful for your continued trust in our work! We will continue to work reliably and do our best to meet your expectations in 2021. At the same time I would like to encourage you to contact us if you should have any questions or concerns regarding e.g. our assortment, our service or our online retail system www.schmuckzone.de.
On behalf of all my employees I wish you and your families all the best, but most of all health, happiness and a speedy return to normality in your professional and private lives.
No shipping to GB and IE possible!22.12.2020
Update 01/21: Shipping to the UK and Ireland is back to normal.
DHL and Deutsche Post are no longer accepting shipments to the UK and Ireland. Unfortunately, this means that dropshipping to these countries is no longer possible at the moment. As soon as there are changes that will reverse this situation, we will inform you here in this news.
Today we would like to inform you about a few important changes, which will take effect from December 1, 2020. It concerns the shipping terms for our Dropshipping (DS) business area. The adjustments will affect our DS shipments to countries outside Germany, as well as the limit for minimum quantity surcharges.
Dropshipping - Shipments abroad
From 01.12.2020 we will only ship DS orders to abroad through DHL Premium delivery. The cost per shipment with DHL will be 12 Euro. For the case that our actual shipping cost adds up to more than 12 Euro, we will use Deutsche Post International Postal Services instead. The cost for your shipments abroad will remain 12 Euro in both cases.
The reason for this change is our enormous manual time investment with the shipping condition Deutsche Post International Postal Services, which we are not able to compensate for during these busy months of the year.
We will presumably reverse to our previous shipping conditions from February 2021.
Dropshipping - Minimum quantity surcharge
The upper limit for the minimum quantity surcharge will be 10 EURO from December 1, 2020. This means, the minimum quantity surcharge of 2 Euro will apply for all DS orders up to 10 Euro net value.
Thank you for your understanding. If you have any questions about the changes, please do not hesitate to contact us.